meetsmart mobile and Alliance Exposition Services Partner

For immediate release | June  30,  2011 meetsmart mobile and Alliance Exposition Services Partner to Provide Turnkey Mobile Show Guide for Conventions Annapolis, MD.. meetsmart and Alliance Exposition Services are excited to announce the first-ever industry partnership for an end-to-end, turnkey mobile show guide. Beginning July 1, 2011, Alliance will provide the meetsmart mobile show guide as…

Customer Service Touchpoints for Your Next Conference

The Chatter: PCMA Capital Chapter Newsletter | June 2011 Meeting planners spend our lives managing meticulous requirements to produce a flawless end product. When we focus solely on the deliverable, it’s easy to overlook critical interaction points, “touchpoints”, throughout the planning process when a little extra customer service goes a long way. Special attention to…